Quotes From The Interview
"A frame is the underlying context of an interaction."
"We ideally refuse to jump through their hoops while subcommunicating enough positive characteristics... so that she's impressed by us even as we turn the tables on her."
What The Listeners Had To Say
"...a great summary of what I thought was a fairly abstract area put into concrete useful terms."
JS - California
"Powerful stuff. I loved it."
KR - New York